Privacy policy

Privacy Policy

Privacy Policy

Last updated: 24/09/2026

This Privacy Policy explains how Ascend Skin ("we", "us", "our") collects, uses and shares your personal information when you visit or make a purchase from ascendskinfr.com (the "Site").

The Site is operated by Guangzhou Weige Supply Chain Co., Ltd., Room 505, No.805 Xicha Road, Baiyun District, Guangzhou City, Guangdong Province, P.R. China.

1. Information we collect

Information you provide to us
When you place an order, create an account or contact us, we collect your name, email address, shipping and billing address, phone number, and order details. Payment information is entered directly with our payment processors — we do not store your full card number.

Information collected automatically
When you browse the Site, we automatically collect information about your device and your visit, including your IP address, browser type, time zone, pages viewed, and how you interact with the Site. This is collected through cookies, pixels and similar technologies.

2. How we use your information

We use your information to:

  • Process and ship your orders
  • Communicate with you about your order and provide customer support
  • Send you marketing emails or messages, if you have agreed to receive them
  • Prevent fraud and keep the Site secure
  • Improve the Site and our products
  • Show you relevant advertising

3. How we share your information

We share your information only with the service providers we need to run the Site and fulfil your orders:

  • Shopify, which hosts our store and processes order data
  • Payment processors, which handle your payment securely
  • Shipping and fulfilment partners, to deliver your order
  • Email and customer support tools, to communicate with you
  • Analytics and advertising partners, to understand how the Site is used and to show you relevant ads

We do not sell your personal information. We may also disclose information when required by law or to protect our rights.

4. Cookies

We use cookies to make the Site work, remember your cart, understand how visitors use the Site, and measure our advertising. You can control or delete cookies through your browser settings.

5. Your rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request the deletion of your personal information
  • Unsubscribe from marketing messages at any time, using the link in any email
  • Opt out of the use of your information for targeted advertising

Depending on where you live, including California and other US states, you may have additional rights under local privacy laws.

To exercise any of these rights, email us at support@ascendskinfr.com. We will respond within 30 days.

6. Data retention

We keep your order information for as long as needed to fulfil your order and meet our legal and accounting obligations. Once no longer needed, it is deleted or anonymised.

7. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data.

8. Children

The Site is not intended for children under 16, and we do not knowingly collect their personal information.

9. International transfers

Your information may be processed in countries other than your own, including China and the United States, where our operating company and service providers are located.

10. Changes

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact

Guangzhou Weige Supply Chain Co., Ltd.
Room 505, No.805 Xicha Road, Baiyun District, Guangzhou City, Guangdong Province, P.R. China
support@ascendskinfr.com